State of the Tech: NAIC Demonstrating Governance Key as Agentic AI Evolves

Helping insurers navigate AI governance, regulation, and emerging risks

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Artificial intelligence is reshaping the insurance industry, from underwriting and claims to fraud detection and customer service. As adoption accelerates, insurers have an opportunity to improve operational efficiency while preparing for new regulatory expectations and emerging liability risks.

This policy brief examines the evolving AI governance landscape, including the National Association of Insurance Commissioners' (NAIC) AI Systems Evaluation Tool and its implications for insurers. It also explores governance best practices, documentation, transparency, and oversight as artificial intelligence becomes more deeply integrated into insurance operations.

Read this Triple-I AI Policy Council brief to better understand today's regulatory environment and prepare your organization for the next generation of artificial intelligence.

(As of June 30, 2026)