Crime & Fraud

Facts + Statistics: Identity theft and cybercrime

Key Facts

According to The Identity Theft Research Center (ITRC) Annual Data Breach Report, 2023 had a record high number of data compromises in the U.S. in a single year. A 72 percentage point hike from the previous all-time high number of compromises set in 2021. At least 353 million individuals were impacted.
According to the FBI’s Internet Crime Report 2023, 880,418 complaints of cyber-crime were reported to the FBI by the public, a 10 percent increase from 2022. The potential total loss increased to $12.5 billion in 2023, up from $10.3 billion in 2022. California, Texas, and Florida had the highest number of cybercrime victims.
The Federal Trade Commission’s (FTC) Consumer Sentinel Network took in over 5.39 million reports in 2023, of which 48 percent were for fraud and 19 percent for identity theft. Credit card fraud accounted for 40.2 percent of identify thefts, followed by miscellaneous identity theft at 25.1 percent, which includes online shopping and payment account fraud, email and social media fraud, and other identity theft. Georgia, Florida, and Nevada had the most identity theft reports.

Identity theft and fraud complaints

Identity Theft And Fraud Reports, 2019-2023 (1)

Top Five Types of Identity Theft, 2023 (1)

Type of identity theft	Number of reports	Percent of total top five
Credit card fraud-new accounts	381,122	42.0%
Miscellaneous identity theft (2)	279,221	30.7
Bank fraud-new accounts	84,335	9.3
Government benefits fraud-applied for/received	82,419	9.1
Loan fraud-business/personal loan	81,342	9.0
Total, top five	908,439	100.0%

(1) Consumers can report multiple types of identity theft. In 2023, 15 percent of identity theft reports included more than one type of identity theft.
(2) Includes online shopping and payment account fraud, email and social media fraud, and medical services, insurance and securities account fraud, and other identity theft.

Source: Federal Trade Commission, Consumer Sentinel Network.

Identity Theft By State, 2023

State	Reports per 100,000 population (1)	Number of reports	Rank (2), (3)	State	Reports per 100,000 population (1)	Number of reports	Rank (2), (3)
Alabama	245	12,228	18	Nebraska	137	2,673	38
Alaska	114	839	46	Nevada	404	12,362	3
Arizona	262	18,539	16	New Hampshire	138	1,892	37
Arkansas	169	5,071	28	New Jersey	283	26,136	14
California	304	119,929	10	New Mexico	134	2,825	39
Colorado	222	12,729	23	New York	256	51,484	17
Connecticut	384	13,848	4	North Carolina	243	25,142	19
Delaware	359	3,523	5	North Dakota	118	913	45
Florida	438	93,547	2	Ohio	294	34,616	12
Georgia	457	48,606	1	Oklahoma	153	6,032	32
Hawaii	122	1,773	43	Oregon	177	7,444	26
Idaho	123	2,223	42	Pennsylvania	314	40,778	8
Illinois	307	39,314	9	Rhode Island	216	2,357	24
Indiana	176	11,870	27	South Carolina	294	14,931	12
Iowa	141	4,468	35	South Dakota	94	833	50
Kansas	150	4,405	33	Tennessee	185	12,709	25
Kentucky	119	5,340	44	Texas	350	101,002	7
Louisiana	275	12,816	15	Utah	165	5,345	29
Maine	126	1,714	40	Vermont	97	620	49
Maryland	298	18,327	11	Virginia	224	19,211	22
Massachusetts	351	24,540	6	Washington	165	12,582	29
Michigan	235	23,621	20	West Virginia	110	1,977	47
Minnesota	142	8,063	34	Wisconsin	141	8,301	35
Mississippi	225	6,663	21	Wyoming	106	609	48
Missouri	161	9,873	31	D.C.	478	3,268
Montana	126	1,354	40	Puerto Rico	51	1,690

(1) Population figures are based on the 2019 U.S. Census population estimates.
(2) States ranked per complaints per 100,000 population. States with the same number of complaints per 100,000 population receive the same rank.
(3) Excludes the District of Columbia and Puerto Rico.

Source: Federal Trade Commission, Consumer Sentinel Network.

See also the Identity Theft section of our website Click here.

Top 10 Writers Of Identity Theft Insurance By Direct Premiums Written, 2023 (1)

Rank	Group/company	Direct premiums written (2)	As a percent of total direct premiums written
1	State Farm	$36,014	14.9%
2	Nationwide Mutual Group	29,535	12.2
3	Travelers Companies Inc.	23,104	9.6
4	Hanover	15,598	6.5
5	Liberty Mutual	12,767	5.3
6	American Family Insurance Group	11,627	4.8
7	Erie Insurance	10,956	4.5
8	Farmers Insurance Group of Companies	10,672	4.4
9	Allstate Corp.	9,420	3.9
10	Munich Re	8,244	3.4

(1) Includes stand-alone policies and the cybersecurity portion of package policies. Does not include premiums from companies that cannot report premiums for cybersecurity coverage provided as part of package policies.
(2) Before reinsurance transactions

Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.

Cybercrime

Number Of Data Compromises (1) And Individuals Impacted, 2015-2023

Cybercrime Complaints, 2019-2023 (1)

Top 10 States by Number of Cybercrime Victims and by Losses, 2023 (1)

Rank	State	Number	Rank	State	Losses ($ millions)
1	California	77,271	1	California	$2,159.5
2	Texas	47,305	2	Texas	1,021.6
3	Florida	41,061	3	Florida	874.7
4	New York	26,948	4	New York	750.0
5	Ohio	17,864	5	New Jersey	441.2
6	Arizona	16,584	6	Pennsylvania	360.3
7	Pennsylvania	16,407	7	Illinois	335.8
8	Illinois	15,783	8	Arizona	324.4
9	Michigan	14,784	9	Georgia	301.0
10	Washington	14,600	10	Washington	288.7

(1) Based on the total number of complaints submitted to the Internet Crime Complaint Center via its website from each state where the complainant provided state information.

Source: Internet Crime Complaint Center.

Top 10 Writers of Cybersecurity Insurance by Direct Premiums Written, 2023 (1)

Rank	Group/company	Direct premium written (2)	As a percent of tota direct premiums written
1	Chubb Ltd.	$573,583	7.9%
2	AXA	487,196	6.7
3	Fairfax Financial Holdings	462,954	6.4
4	Travelers Companies Inc.	384,851	5.3
5	Tokio Marine	377,857	5.2
6	Berkshire Hathaway Inc.	289,300	4.0
7	Arch Capital	282,136	3.9
8	American International Group (AIG)	274,377	3.8
9	Sompo	262,948	3.6
10	Starr International Co.	260,014	3.6

Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.

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