Tag Archives: #insurancegivesback

Insurance Industry’s Week of Giving Kicks Off Saturday Across the U.S.

The Insurance Industry Charitable Foundation (IICF) invites insurance professionals to volunteer for their community nonprofit organizations during the annual Week of Giving (October 10-17, 2020).

With many in-person projects cancelled this year due to the COVID-19 pandemic, the IICF lists many ways to safely make an impact in the communities where we live and work.

Some of the suggested activities include:

AARP Create the Good: Search AARP’s virtual volunteer database here for an opportunity in your community.

American Red Cross 
– Missing Maps Program
– Blood donation

Hire Heroes USA: Help veterans with mock interviews, career coaching remotely.

Homemade PPE Masks: For healthcare workers, homeless programs/shelters, etc. Many opportunities are listed on VolunteerMatch.com.

Smithsonian Institute: volunteer by transcribing historical documents.

Track bird populations and migration patterns. 

Trevor Project: Trevor Chat/TrevorText volunteers are trained to answer chat messages or texts online from young people who are struggling with issues such as coming out, LGBTQ identity, depression, and suicide. 

United Nations: Apply to volunteer with the UN.

UPchieve: Be a virtual Academic Coach to at-risk students.

Virtual Tutoring –Provide tutoring services and support for high school students in statistics and government courses through virtual Microsoft TEAMS and Zoom platforms.

Write letters to Service Members:
Operation Gratitude 
– A Million Thanks 

Read more about IICF volunteerism during COVID-19 here.

The IICF also provides volunteering opportunities throughout the year. It has hosted the Week of Giving since 1998, generating over 300,000 hours of volunteer service, and contributing $40 million in community grants since its founding in 1994.

Insurers Respond to COVID-19 (9/2/2020)

U.S. insurers and their foundations by June 2020 had donated about $280 million in response to COVID-19, the Insurance Information Institute (Triple-I) estimates based on information collected by the Insurance Industry Charitable Foundation (IICF)

International insurers and their foundations donated an additional $150 million.

U.S. auto insurers have  returned more than $14 billion to their customers nationwide in response to reduced driving during the pandemic, according to a Triple-I estimate.

Individual companies are working to alleviate the crisis by donating to global relief efforts and easing the financial burden on their customers. We reported on some of these activities in April.

Below is list of what just a sample of Triple-I’s member companies have contributed to ease a wide array of community needs.

The Allstate Foundation contributed $5 million to help domestic violence victims, youth in need and first responders.

American Family Insurance, along with the American Family Insurance Dreams Foundation, announced more than $4 million in support for COVID-19 pandemic relief and other non-profit efforts. Additional support from the Steve Stricker American Family Insurance Foundation is expected to push the total support to more than $6.8 million.

Chubb is focusing its global pandemic relief efforts on organizations that provide emergency medical supplies to healthcare facilities, to food banks helping the vulnerable and hungry, and for scientific research to treat and prevent this disease. The company announced $12.5 million in grants toward these efforts.

Liberty Mutual’s philanthropy program has committed $15 million in crisis grants to community partners helping respond to the coronavirus;  given donations to over 800 nonprofits they  partner with in their  employee volunteering program; supported employees’  donations with company gifts; and created an employee phone outreach program to call those in the community who are socially isolated.

MetLife Foundation announced that it is committing $25 million to the global response to COVID-19 in support of communities impacted by the pandemic. The grant funding from MetLife Foundation will span all regions where MetLife operates and address both short- and longer-term relief efforts. 

MAPFRE is allocating 54 million euros to support customers and suppliers. This is in addition to 5 million euros recently donated to accelerate COVID-19 research in Spain.

Nationwide Foundation is making $5 million in contributions to local and national charities to support medical and economic response efforts.

In addition to delivering $4.2 billion in savings to its customers, State Farm is donating millions to pandemic relief efforts.

The Hanover is donating $500,000 to local community nonprofits to provide pandemic-related assistance, including, $350,000 to local United Way, Boys & Girls Club and Chamber of Commerce organizations in Massachusetts and Michigan where the company employs large concentrations of employees

The Hartford committed $1 million in donations focused on responding to urgent human needs, the health care crisis and the city of Hartford through organizations that have been critical in addressing the humanitarian issues caused by this crisis.

Travelers pledged $5 million to assist families and communities across North America, the United Kingdom and the Republic of Ireland. The money goes to charities that provide essential services, pays wages and health benefits for eligible third-party contract employees, and contributes toward an employee donation matching program.

USAA has committed an additional $30 million to benefit 24 organizations assisting military families during these challenging economic times. The donation is part of USAA’s long-standing mission to support military and veterans’ families and recognizes the specific impact the health crisis has had on the military community.

Westfield Insurance will contribute nearly a million dollars toward nonprofit partners whose work became infinitely more challenging with this pandemic. The company is working with the Akron Canton Foodbank, Cleveland Foodbank, United Way of Cleveland, Feeding Medina County and Feeding America. Additionally, the Westfield Insurance Foundation is matching dollar for dollar up to $50 for every  employee who gives to a local foodbank or United Way.

Tell us how your company is contributing to the pandemic relief efforts in the comments below.

Insurers respond to COVID-19 (6/15/2020)

Industrywide, philanthropic giving in response to the COVID-19 crisis continues to increase. Using information collected by Insurance Industry Charitable Foundation (IICF), the Insurance Information Institute upgraded its earlier estimate to $280 million donated through early June by U.S. insurers and their charitable foundations in response to the pandemic. In addition, international insurers and their foundations have donated more than $150 million.

On June 15 the IICF announced a $500,000 contribution from Lloyd’s to its Children’s Relief Fund. This donation will help deliver tens of thousands of meals to vulnerable children struggling with food insecurity and help to address educational disruption, family homelessness and other risks exacerbated by the pandemic. This gift from Lloyd’s brings the IICF’s Children’s Relief pandemic campaign total to $1.1 million raised to date.

 “As the industry’s leading charitable giving platform and convenor of brokers, insurers and service providers, the IICF’s value proposition rings more clearly now than ever,” said Hank Watkins, Regional Director and President, Americas at Lloyd’s, and former Chair of the IICF Northeast Division Board of Directors. “Lloyd’s is proud to join hands with our industry colleagues in supporting the IICF’s mission and efforts to meet the needs of those in our communities left vulnerable by the pandemic crisis.”

IICF reports seeing widespread and united industry support for its crisis relief campaign, including nearly 600 individual contributors. IICF anticipates providing one million meals throughout this campaign to children and their families in need.

To learn more about the IICF Children’s Relief Fund or donate, please visit here.

Insurers Respond to COVID-19 (5/08/2020)

Auto insurance refunds

U.S. auto insurers will return over $10 billion to their customers nationwide, according to an Insurance Information Institute estimate, in response to reduced driving during the pandemic.

We’ve listed many of the companies that are offering refunds here and here. These lists are not exhaustive, so be sure to check with your insurer to see if they are offering refunds or credits. All premium and rate adjustments are subject to regulatory approval.

On May 5, Allstate Corp. CEO Tom Wilson said the insurer would probably grant another rebate to auto insurance customers.  The second round of rebates would vary according to region. On April 6, the insurer announced that it would return more than $600 million in premiums to its policyholders because the nation’s drivers were traveling 40 percent to 55 percent fewer miles following stay-at-home orders. Wilson noted that American drivers are now traveling more miles than in mid-April, but the total is still 30 percent to 40 percent lower than before the pandemic. Wilson said the next refund would be more precise and that Allstate is now distributing the initial payback, which represents 15 percent of monthly premiums in April and May.

Horace Mann, a provider of affordable insurance for educators, is giving customers a credit of 15 percent of two months of auto premiums, as well as a grace period through June on auto, property, supplemental and life insurance payments; enhancing coverages, including extending personal auto coverage to those delivering food, medicine, and other essential goods; and including Identity Fraud Advocacy Services with its Educator Advantage Program for all home, condo, and renters customers to protect against the increased risk due to increased online activity.

Other customer support programs

Erie Insurance is adding gift card and gift certificate reimbursement coverage to the company’s ErieSecure Home® policies, in response to the recent changes affecting businesses across the United States. The additional feature, included at no additional cost, would reimburse customers for remaining balances on eligible gift cards that no longer can be used at independently owned and operated local businesses due to business closures.

Supporting communities

Foremost Insurance and Bristol West Insurance, members of the Farmers Insurance Group of Companies, announced they have contributed $500,000 to the Trusted Choice COVID-19 Relief Fund established by the Independent Insurance Agents & Brokers of America, Inc. (IIABA – Big “I”). The Fund provides economic aid to independent insurance agencies, brokerages, and their owners and employees affected by the COVID-19 pandemic.

Horace Mann donated $100,000 to DonorsChoose “Keep Kids Learning” fund, an initiative to help teachers equip the most vulnerable students with educational materials at home. The company provides free online teaching resources, to help teachers adapt to remote learning, and it supports a number of foundations in its home state of Illinois.

Reach out to us in the Comments section and let us know what your company is doing to help ease the impact of COVID-19.

Insurers Respond to COVID-19 (4/24/2020)

The Insurance Industry Charitable Foundation (IICF), announced today that it has raised nearly $500,000 in just over 3 weeks through its national fundraising campaign, the COVID-19 Crisis: IICF Children’s Relief Fund.

IICF’s crisis relief campaign enables donors to focus resources on children at risk of food insecurity, educational disruption, family homelessness and other issues exacerbated by COVID-19. With the support of insurance companies, associations and individual industry professionals, funds raised will benefit 14 nonprofit partners operating throughout IICF’s four U.S.-based divisions.

Overall, U.S. insurers and their charitable foundations have donated approximately $220 million in response to the COVID-19 crisis. And well in excess of $100 million has been contributed internationally, according to Insurance Information Institute (Triple-I) estimates based on information collected by IICF.

Insurance industry contributions have gone beyond financial donations, as tracked by IICF. These efforts include:

  • More than 400,000 masks donated to frontline healthcare workers
  • An industrywide commitment to deliver more than 1 million meals to families in need
  • Hosting blood drives
  • Purchasing and donating to healthcare workers gift cards from small businesses
  • Offering no-cost life insurance policies to frontline healthcare workers
  • Providing additional time off to volunteer in the community
  • Increased matching of employee donations to local charities

In addition, insurance companies have made commitments not to furlough workers due to the pandemic. And U.S. auto insurers will return more than $10.5 billion to their customers nationwide as part of their COVID-19 response, Triple-I estimates.

To donate to the IICF Children’s Relief Fund, please visit the IICF website and designate the region of the country you’d like to support.

“For more than 25 years IICF has marshaled the philanthropic will and resources of the insurance industry in support of communities. By uniting philanthropically through the industrywide IICF Children’s Relief Fund, we’re able to help children across the country be safer and healthier. “

Bill Ross, CEO, IICF

Donations can also be made directly to IICF here to support the organization on a national level with its mission to help communities in need.

To view a list of insurance organizations that have made philanthropic contributions related to COVID-19 please click here and view IICF Children’s Relief Fund contributors.

Insurers Respond to COVID-19 (4/17/2020)

Auto insurance refunds

U.S. auto insurers will return more than $10 billion to their customers nationwide, according to an estimate released on April 11 by the Insurance Information Institute (Triple-I).

We’ve listed many of the companies that are offering refunds in a previous post.  This week, several other auto insurers have announced refunds or credits. This is not an exhaustive list, so be sure to check with your insurer to see if they are offering refunds or credits. All premium and rate adjustments are subject to regulatory approval.

Chubb‘s auto insurance clients will receive a credit reflecting a 35% premium reduction for the months of April and May, with additional discounts for subsequent months, as the situation warrants, upon renewal. Across Chubb’s portfolio, the average credit is expected to be $110 per vehicle.

COUNTRY Financial announced that every client with a personal auto insurance policy as of April 1, 2020 will receive a 15% refund for two months of auto premium in anticipation of a decrease in driving activity in April and May.

CSAA Insurance Group is giving a 20 percent refund for two months of auto premiums, March and April 2020.

ERIE has announced that lowering personal and commercial auto rates would be the best option for providing additional relief to customers. The company estimates the total rate reduction impact to be approximately $200 million throughout the 12 states and District of Columbia where ERIE operates.

Ohio Mutual Insurance Group is offering personal auto premium credits on more than 80,000 personal auto policies for an estimated total of $6 million. Ohio Mutual is voluntarily providing a 25% personal auto premium credit that applies to an 11-week period (March 16 – May 31, 2020) for all policies in-force on May 31. Credits will be automatically applied to customers’ first invoice after June 1. Those with a balance less than the credit will receive a refund by check.

The Hanover Insurance Group announced it has created The Hanover CARES Refund, through which the company will return 15% of April and May auto premiums to its eligible personal lines customers, providing financial relief during the coronavirus pandemic.

MAPFRE Insurance announced its Staying Home Refund program, which will return 15 percent of April and May premium to its voluntary personal auto policyholders in Massachusetts, totaling over $30 million. On average, most policyholders will receive a credit of approximately $40.00. A similar credit will be provided to the company’s personal auto policyholders in its other states of operation for the same time period.

Westfield announced a 15 percent policy credit to their eligible personal auto insurance customers for three months.

Supporting communities

Chubb has announced a support program designed to help ease the financial burden of the COVID-19 pandemic on its small business clients in the United States and provide direct support to healthcare workers and other front-line responders.

Chubb’s U.S. small business clients whose policies renew between April 1 and August 1, 2020 will receive an automatic 25% reduction in the sales and payroll exposures used to calculate their premium as well as a 15% reduction in premiums for their commercial auto insurance. In addition, Chubb will purchase $1 million in gift cards from small business clients around the country, which will be donated to healthcare workers and other first responders on the front lines of the pandemic in their communities.

Fundación MAPFRE, a global nonprofit foundation created by MAPFRE, announced it will donate $2.3 million to support urgent medical and community needs across Massachusetts, as the coronavirus continues to spread. The funding is part of a global $38 million aid package by the foundation for medical providers and communities around the world.

Hanover announced customer relief measures and a commitment to contribute $500,000 to nonprofits in local communities to address needs arising from the public health crisis.

State Farm has donated $1 million and partnered with Salesforce to provide one million masks and other protective equipment to healthcare workers in areas of urgent need identified by FEMA (Federal Emergency Management Agency). Since the start of COVID-19, State Farm has provided about $5 million in neighborhood relief across the country.

Swiss Re Group pledged to donate CHF 5 million to support the needs of people and communities affected by the COVID-19 pandemic around the world. Through its non-profit grant foundation, the Swiss Re Foundation, the funds will be distributed to organizations tackling the crisis, particularly in developing countries.

The Westfield Insurance Foundation is helping communities in Northeast Ohio and across the country by donating nearly $1.5 million dollars to nonprofit partners focused on family stability and disaster recovery. These dollars will help stabilize communities and help those who need economic support. 

Insurers Respond to COVID-19 Wrap-Up (4/10/2020)

Auto insurance refunds

Auto insurers are giving refunds to their customers as people are driving less due to coronavirus shut-downs. No action is required by customers to receive credit in most cases, but Sean Kevelighan, Triple-I CEO, urged customer to reach out to their insurers. “We always recommend the customer contact the insurer and explain their individual situations. Insurers are always happy to look at individual situations and work with the customer,” he said in a Weather Channel interview.

Here are the refunds some of the major auto insurers are offering:

Allstate customers will get “Shelter-In Place Paybacks,” adding up to $600 million over the next two months. “This is fair because less driving means fewer accidents,” Tom Wilson, the company’s chair, president and chief executive officer said in a statement.

American Family will return approximately $200 million to its auto insurance customers.

Farmers auto customers will receive a 25 percent reduction in their April premiums. “We are committed to helping customers during this unprecedented time,” said Jeff Dailey, the company’s CEO. “As we continue receiving updated information in the coming weeks, we’ll assess additional ways to take care of our customers.”

The Hanover Insurance Group will return 15% of April and May auto premiums to its eligible personal lines customers. The company also announced additional customer relief measures and a commitment to contribute $500,000 to nonprofits in local communities to address needs arising from the public health crisis.

The Hartford announced its COVID-19 Personal Auto Payback Plan, which will provide customers with a 15 percent refund on their April and May personal auto insurance premiums. Over the next two months, the company will distribute approximately $50 million to its customers.

Liberty Mutual will return approximately $250 million to customers. Personal auto insurance customers will receive a 15 percent refund on two months of their auto premium.

MetLife Auto & Home customers will receive a 15% credit for April and May based on their monthly premiums. The company is also extending coverage under all personal auto insurance programs at no additional charge while customers are making deliveries in response to the crisis, effective March 20, 2020, through May 1, 2020. Additionally, MetLife Auto & Home is offering identity protection coverage to its customers.

Nationwide is giving a one-time premium refund of $50 per policy for personal auto policies active as of March 31, 2020.

State Farm announced an up to a $2 billion dividend that will go to its auto insurance customers. Customers do not need to take any action to receive this dividend, which will appear as a credit on their auto policy. On average, State Farm Mutual auto customers can expect to receive a credit of about 25 percent of premium for the time period March 20 through May 31; exact percentages will vary by state.

The Travelers Companies is giving U.S. personal auto insurance customers a 15 percent credit on their April and May premiums. Travelers will continue to assess the program as more information comes to light about the impact of the COVID-19 crisis on the driving environment and auto claims.

USAA is set to return $520 million to its members for driving less during the COVID-19 shelter-in-place orders. The company said in a statement that the payment is a result of data showing members driving less during the “Stay Home, Work Safe” orders across the country.

IICF’s Children’s Relief Fund

The Insurance Industry Charitable Foundation (IICF) has launched a national industry-wide fundraising campaign to benefit vulnerable children. Funds raised through the COVID-19 Crisis: IICF Children’s Relief Fund will help support children at risk of food insecurity, educational disruption, family homelessness and other circumstances exacerbated by the crisis. To make a donation and support children in need, please contribute here.

The Allstate Foundation

The Allstate Foundation together with Allstate employees and agency force members, will donate resources across the nation to support communities during the COVID-19 crisis.

The Foundation is contributing $5 million to accelerate relief and recovery for domestic violence victims, youth in need, first responders and communities at large.

“It’s incredibly inspiring to see people finding ways to take care of each other,” said Elizabeth Brady, Allstate chief marketing, customer and communications officer and trustee of The Allstate Foundation. “For 68 years, The Allstate Foundation has delivered on Allstate’s promise to serve as the Good Hands – especially in a moment of need.”

The Nationwide Foundation

The Nationwide Foundation is making $5 million in contributions to local and national charities to support medical and economic response efforts.

“As communities experience impacts related to the pandemic, many non-profit organizations stand on the front lines, providing basic necessities, wellness services and support to those in need,” said Nationwide CEO and Nationwide Foundation Chairman Kirt Walker.  “Finances, staffs, programs and resources are being stretched as these non-profits not only serve their communities but feel the impact themselves. During these challenging times, we each have a responsibility, when we can, to lift those around us.”

Helping customers, employees and the community: Insurers respond to COVID-19

We’ve been following the initiatives launched by insurance companies to alleviate the impact of the coronavirus crisis (see Insurers Respond to COVID-19). Here are several more examples of insurers’ commitment to helping their agents, employees, customers, and the broader community weather the pandemic.

The Hanover has taken several steps to help ease the burden for customers, including:

  • Considering a covered premise as “occupied” while mandatory closures are in effect
  • Extending rental car days if a policyholder’s vehicle is in the shop and cannot be repaired or returned
  • Paying additional living expenses to homeowners who are forced from their homes following a covered loss
  • Offering flexibility on bill payment options for those experiencing financial hardship
  • A 60-day hold on cancellations and non-renewals for non-payment
  • Permitting business use of hired, non-owned autos for delivery purposes at no additional charge and extending personal auto coverage to individuals delivering food, medicine, and other essential goods at no additional charge

The company is also investing in  relief efforts, including $500,000 to local non-profits to provide pandemic-related assistance to people and organizations across the country; donating critical medical supplies and masks to health professionals; and collaborating with corporate teambuilding company Cheeriodicals to deliver “cheer-up” gift packages to local hospitals to show  appreciation for health care providers.

Liberty Mutual has created a $4 million fund offering low-threshold, immediate grants of up to $10,000 for 450 community partners – with priority given to groups providing healthcare or serving the homeless, elderly, and other populations deemed at highest-risk.

Liberty Mutual employees continue to be able to make online charitable donations that are supported further by company gifts.

The company has also enabled employees to work remotely and reports no impact to normal customer service operations.

The MetLife Foundation announced on March 31 that it is committing $25 million to the global response to COVID-19 in support of communities impacted by the pandemic.

The grant funding from MetLife Foundation will span all regions where MetLife operates and address both short- and longer-term relief efforts. 

“Supporting and protecting people is at the core of who we are and what MetLife stands for – in our business and in the Foundation’s giving,” said MetLife President and CEO Michel Khalaf.

Initial grants will support communities and people with urgent needs for food, healthcare, childcare, and direct financial support.

As part of this commitment, MetLife Foundation and other MetLife entities have already pledged $4 million to relief efforts in Asia, EMEA, Latin America, and the United States, including $1 million to U.S. food banks to help them deal with increased demand for their services as a result of coronavirus.

State Farm is donating millions of dollars to relief efforts, including Feeding America, American Red Cross, and the Illinois COVID-19 Response Fund. Additionally, the company has also donated hundreds of masks and other supplies to local hospitals and teamed up with the Atlanta Hawks to help provide meals to vulnerable populations and healthcare workers in Atlanta.

State Farm has also transitioned most employess to work from home arrangements and has set-up a matching-gift program in which employees donations to qualified nonprofits can be matched by the State Farm Foundation.

State Farm customers who are experiencing financial hardships are encouraged to call their agents to discuss assistance options.

Westfield Insurance is providing billing options for financial hardships and suspending all policyholder cancellations until May 31, 2020, or as directed by each state.  Extended payment plan may be offered to those policyholders. As of March 20, 2020, late fees also will be waived through May 31, 2020, or as directed by each state.

Westfield will contribute nearly a million dollars toward nonprofit partners, including the Akron Canton Foodbank, Cleveland Foodbank, United Way of Cleveland, Feeding Medina County, and Feeding America.

Westfield’s foundation is matching employee donations to their local foodbank or United Way dollar for dollar up to $50. The company is also working with agency partners across the country to distribute Legacy of Caring grant dollars for them to donate to nonprofits in their community who are challenged because of COVID-19.

As a regulatory/government solution, trade groups representing insurers have voiced support for the proposed COVID-19 Business and Employee Continuity and Recovery Fund. It would be financed by the federal government and provide essential funds to impacted employers and employees.

Tell us how your company is contributing to the pandemic relief efforts: communications@iii.org.

Insurers respond to COVID-19 with host of relief initiatives

Insurance companies are working to alleviate the impact of the COVID-19 crisis by supporting their employees and distribution partners, donating money to global relief efforts and easing the financial burden on their customers.

Triple-I has published a fact sheet, Insurers Offer Forward-Looking Solutions for COVID-19 Recovery, which outlines how the industry is easing its customers’ financial burdens, working with government to create a COVID-19 Recovery Fund, and making sure it has the resources to pay future claims from events such as hurricanes, tornadoes, and wildfires.

Here are a few examples of what individual companies are doing:

Allstate will automatically cover customers who use their personal vehicles to deliver food, medicine and other goods for a commercial purpose. Standard personal auto policies typically exclude such coverage. This change will allow customers to serve those who depend on their services and support.

Allstate also announced a special payment plan to provide customers financial relief. The plan gives auto and homeowners policyholders the choice to delay two consecutive premium payments with no penalty. In addition, Allstate is pausing policy cancellations due to nonpayment during the declared COVID-19 state of emergency. This includes Allstate Business Insurance policies. 

Ninety percent of Allstate’s global workforce is working remotely. Allstate will continue to pay employees (full or part time) who can’t work remotely and have shelter-in-place orders during their normal work hours. Well-being services like telemedicine, prescription home delivery, and emotional and financial support lines are available to Allstate’s U.S. employees.

American Family Insurance along with the American Family Insurance Dreams Foundation, announced more than $4 million in support for COVID-19 pandemic relief and other non-profit efforts. Additional support from the Steve Stricker American Family Insurance Foundation is expected to push the total support to more than $6.8 million.

“The pandemic has left many struggling to meet basic needs while at the same time adapting to a new and unsettling normal,” said Maggie Pascaly, American Family community investment manager. “We want to help meet short-term needs of individuals, families and communities, while also addressing longer-term effects.”


The company’s employees and agency owners can support local organizations of their choice by using a 2:1 foundation match offered during a six-week time period beginning March 31. The foundation will match donations totaling up to $250,000, for a maximum additional investment of $500,000. Organizations that provide pandemic relief will be suggested for consideration.

Chubb announced that it is committing $10 million to pandemic relief efforts globally.  The support will go to people and programs providing emergency frontline services and for assistance to the most financially vulnerable members of the community who have been impacted the hardest by the pandemic. 

The company also announced that it will not conduct any layoffs of its employees while in the midst of the COVID-19 pandemic health crisis, and has added employee benefits such as additional sick days.

“We are committed to supporting people, business and communities most impacted by this global crisis,” said Evan G. Greenberg, chairman and chief executive officer.  “Our $10 million commitment will add to the urgent efforts required to meet the immediate health and nutrition needs of those most affected. Concerning our no-layoff pledge, we want our 33,000 employees around the globe to be assured that their jobs are secure at this difficult time.”

Travelers has initiated a distribution support plan to accelerate more than $100 million in commission payments to eligible distribution partners.

“As so many are facing a significant financial burden due to the COVID-19 pandemic, we want to show our agent and broker partners, many of whom are small business owners, our support at this challenging time,” said Alan Schnitzer, chairman and chief executive officer of Travelers. “Independent agents and brokers not only provide invaluable counsel and care to our customers but also play a critical role in the U.S. economy, and we are committed to standing by them.”

Bob Rusbuldt, president and chief executive officer of the Independent Insurance Agents & Brokers of America, said: “Travelers has always been the premier supporter of independent agents and brokers, and the Travelers Distribution Support Plan takes that support to a whole new level. We want to thank Travelers for their continued industry leadership.”

The commissions being accelerated were accrued in the ordinary course of business during the quarter ended March 31, 2020, and accordingly, this program will not have a significant impact on the company’s results.

MAPFRE, an insurance company based in Spain, is allocating 54 million euros to support customers and suppliers. This is in addition to 5 million euros recently donated to accelerate COVID-19 research in Spain.

More than 90 percent of MAPFRE’s 34,000 employees worldwide are working remotely to reduce the risk of contagion and to guarantee service to customers, who in Spain are being offered a free advisory service to learn how they can take advantage of the support that is on offer.

Tell us how your company is contributing to the pandemic relief efforts: communications@iii.org.

Helping the community get through a tough time

Tough times bring out the best in many people, and the ongoing COVID-19 pandemic is no exception.

Citizens around the world are donating to crisis response organizations, sewing masks and gowns for medical workers, delivering groceries to homebound neighbors and boarding shelter animals.

Corporations also are rising to the occasion. MetLife (a Triple-I member company) is providing parking lots at its St. Louis office location for the local hospital, Mercy South to use for coronavirus drive-through testing.

And the MetLife Foundation has committed to donating $1 million to food banks across the U.S. to help them deal with increased demand for their services as a result of coronavirus.

Food banks face the challenge of getting shelf-stable food into people’s homes as quickly as possible, especially now that vulnerable populations, such as the elderly, have been advised to practice social distancing. In addition, food banks face greater need from families with children who no longer have access to meals at schools.

MetLife Foundation will donate funds to food banks in communities where MetLife, Inc. has a significant presence, such as the greater New York City area, Cary, N.C., Tampa, Fla., and Warwick, R.I.

“We want to help those impacted by coronavirus,” said Mike Zarcone, head of Corporate Affairs for MetLife and Chairman of MetLife Foundation. “That includes the communities where we work and live. We know that children out of school and seniors face food insecurity as a result of COVID-19, and we are committed to help.”

Prudential also is helping. Over the weekend, the Newark, N.J.-based insurer donated more than 150,000 protective face masks and respirators to the state.

The gift will benefit health workers, some of whom have complained about having to reuse surgical masks amid an increasing shortage of supplies.

“A least one New Jersey hospital” NJ.com reported, “is now down to a four-day supply of gowns and surgical masks.”

The masks and respirators, expected to provide a two-week respite for hospitals, were in storage at the company’s Newark headquarters. They had been stockpiled after the 9/11 terror attacks as part of the company’s emergency preparedness efforts.

If your company is helping those affected by the pandemic, email me at marias@iii.org and tell me about it.