Attached are audio recordings in English and Spanish to help provide assistance to insurance consumers who have been impacted by catastrophic wildfires.
The message includes:
The devastating wildfires in Southern California have damaged thousands of homes, businesses and autos.
Insurance companies act as your financial first responders – they are ready to assist customers and pay claims.
- Contact your insurance company or agent as soon as possible to begin the claim-filing process. Many insurers have mobile apps where you can file a claim.
- Ask your insurance professional about claim-filing requirements and deadlines.
- Take photos of damaged items (if it is safe to do so) and don’t discard damaged items until your assigned insurance adjuster has completed their assessment.
- Keep all receipts for out-of-pocket expenses, such as temporary lodging and meals.
- Please be safe when going back to damaged areas, wear gloves and a mask.
- Monitor local media reports for important safety information and updates—and for more insurance information, visit iii.org.
Audio clip from Triple-I California spokesperson Janet Ruiz (English):
https://www.iii.org/file/ca-wildfires-janet-ruiz-triple-i-englishmp3
Audio clip from Triple-I California spokesperson Pete Moraga (Spanish):
https://www.iii.org/file/ca-wildfires-pete-moraga-triple-i-spanishmp3
