Insurers Set Up Special Toll-Free Numbers to Assist Policyholders With Tornado-Related Claims

NEW YORK, May 6, 2003 - Policyholders with questions regarding their coverage for damage caused by the recent tornadoes should contact their insurance agent or company representative. To assist consumers, special toll-free numbers have been set up by insurance companies.

This and other tornado related information can be found at www.disasasterinformation.org.

Consumers with general insurance questions, can contact the National Insurance Consumer Helpline at 800-942-4242 or the Insurance Information Institute's website, www.iii.org.

The following insurance companies have set up 800 hotlines for those insureds displaced by recent tornadoes

• Allstate
  (800) 54-STORM
• American International Group
  800-433-8880 (auto & home)
• Church Mutual
  800-554-2642
• Combined Federal Insurance Company & Associates
  800-36-CHUBB
• Farmers
  800-435-7764
• Fireman's Fund
  800-548-HELP
• The Hartford
  800-243-5860
• Industrial Risk Insurers
  860-520-7347 (commercial claims)
• Liberty Mutual
  800-225-2467
• Louisiana Farm Bureau
  866-275-7322
• Lumbermen's Mutual Casualty
  888-227-5006
• Metropolitan Auto & Home
  800-854-6011
• Mississippi Farm Bureau
  866-275-7322
• Nationwide
  800-421-3535
• Prudential
  800-437-3535
• Royal & Sun Alliance
  800-847-6925
• SAFECO
  800-332-3226
• Shelter Insurance Group
  800-SHELTER
• St. Paul Companies
  800-STPAUL1
• State Farm Insurance
  800-SFCLAIM
• Texas Farm Bureau
  800-772-6535
• Travelers
  800-CLAIM33 (auto & home)
  800-238-6225 (commercial)
• United Services Auto ASN Group
  800-531-8222

The I.I.I. is the public relations arm of the property/casualty insurance industry and provides information on what to do before, during and after a tornado.