MEDIA ADVISORY: Insurance Claim Contact Information

INSURANCE INFORMATION INSTITUTE
Contact: Press Offices
New York: 212-346-5500; media@iii.org
Wash. D.C.: 202-833-1580
Bill Bailey: 617-510-5243

NEW YORK, September 2, 2005-Policyholders with questions regarding their coverage for damage caused by Hurricane Katrina should call the number provided on their policies or contact their insurance agent. Those policyholders unable to get to their policies can contact special toll-free numbers set up by insurance companies. This and other hurricane-related information can be found at http://www.disasterinformation.org/ .

Flood insurance policyholders who don't know who their insurer or administrator is can contact the National Flood Insurance Program (800-427-4661). The only information required is your name, the state where you live and your zip code.

Here is a list of claim contact numbers from the Insurance Information Institute; please note that it is being updated on a daily basis:

A

AAA Insurance (Auto Club Family Insurance Company) 800-222-7623 ext. 5000
Acadia Insurance Company 800-444-0049, ext. 2600
ACE USA Clients receive individual 800 numbers or call 800 433-0385 (ACE USA/INAMAR Marine claims); 800 234-7354 (Disaster Mortgage Protection claims)
Acuity 800-242-7666
Alabama Department of Insurance 334-269-3550
Alabama Municipal Insurance Corporation 866-239-AMIC
Alfa Insurance Group 888-964-2532
Allmerica 800-628-0250
Allstate 800-54-STORM (800-547-8676)
Allstate Floridian Insurance Company 800-54-STORM (800-547-8676)
American Bankers Insurance Company 800-245-1505
American Federation Insurance Company 800-527-3907
American General Property Insurance Company of Florida 800-321-2452
America's Health Insurance Plans (AHIP) 800-644-1818
American International Group, Inc. (AIG) Call the toll-free number located on your policy; if you cannot access your policy, call toll-free 877-AIG-0304
American National Property & Casualty Company & Affiliates 800-333-2861
American Reliable Insurance Company 800-245-1505
American Security Insurance Company 800-326-2845
American Skyline Insurance Company 888-298-5224
American Strategic Insurance 866-ASI-LOSS (274-5677)
American Superior Insurance 954-577-2202
Arch Insurance 800-817-3252
Argus Fire & Casualty 866-291-4609
Armed Forces Insurance Exchange 800-828-7736
Atlantic Mutual Insurance Company 800-945-7461
Atlantic Preferred Insurance Company 800-673-4952
Auto Owners Insurance Group (Palm City) 800-783-1269
Auto Owners Insurance Group (Ft. Meyers) 800-437-2256
Avemco Insurance Company 800-874-9124
AXA Re Property and Casualty 800-216-3711

B

Bankers Insurance Company 800-765-9700
Bankers Security Insurance Company 800-765-9700
Bituminous 800-475-4477
Bristol West Insurance Group 800-BRISTOL

C

Capital Preferred 800-734-4749 or 888-388-2742
Catawba Insurance 800-711-9386
Catlin US 800-216-0652
Century Surety Insurance Company 800-850-0432
CHUBB Insurance Group 800-252-4670 (800-CLAIMS-0)
Church Mutual Insurance 800-554-2642
Citizens Property Insurance Corp. 866-411-2742 (866-411-CPIC)
Cincinnati Insurance Company (call your local agent first and then 1-877-242-2544)
Clarendon National Insurance Company 800-216-3711
Clarendon Select Insurance Company 800-509-1592
CNA (First Notice Systems) 877-CNA-ASAP (877-262-2727); (non-toll-free, for those experiencing difficulties accessing the FNS number) 413-858-4137
Colony Insurance Company 800-577-6614 ext. 1715
Companion Property & Casualty 800-649-2948
Continental Western Insurance Company 800-444-0049, ext. 2600
Cotton States Mutual Group 800-282-6536
CUNA Mutual 800-637-2676
Cypress 888-352-9773

D

Dairyland Insurance Company (see Sentry Insurance)
Drive Insurance from Progressive 800-925-2886

E

EMC Insurance Companies 800-910-4988
Encompass Insurance Company 800-588-7400
Erie Insurance Group 800-367-3743

F

Farmers 800-435-7764
FCCI (first report of injury) 800-226-3224
Federal Mutual 888-333-4949
Federated National Insurance Company 800-420-7075
FEMA 800-427-4661
Fidelity & Casualty Insurance Company 800-725-9472
Fidelity National Insurance Company 800-220-1351
Fidelity National Property and Casualty Insurance Company 800-725-9472
Fireman's Fund 888-347-3428 (888-FIREHAT)
First Floridian 800-252-4633 (800-CLAIM33) (personal); 800-238-6225 (business)
First Premium Insurance Group (Lloyd's Mobile Home) 800-432-3072
First Protective Insurance Company 877-744-5224
First Trenton 800-468-7341
Florida Department of Insurance 800-342-2762
Florida Family Insurance Company 888-486-4663 or 888-850-4663
Florida Farm Bureau Insurance Companies 800-330-3327
Florida Select 888-700-0101
Florida Preferred Property Insurance Company 800-673-4952
FM Global 877-639-5677 (877-NEWLOSS)
Foremost Insurance Company 800-527-3907

G

GE Employers Re 866-413-8978
GEICO 800-841-3000
General Star Indemnity Company 800-624-5237
General Star National Insurance Company 800-624-5237
Georgia Casualty & Surety 800-279-8279 (claim reporting); 866-458-7506 (claim dept.)
Georgia Farm Bureau 866-842-3276
GMAC Insurance (Auto Claims) 800-468-3466
Granada Insurance Company 800-392-9966
Great American 800-221-7274
Guardian Life Insurance Company of America 866-367-4077; (610-807-7954)
Guide One 888-748-4326

H

Hanover American Insurance Company 800-628-0250; or 508-855-2288
The Hanover Insurance Company 800-628-0250; or 508-855-2288
Harbor Insurance Company 800-216-3711
The Hartford 800-243-5860
Hartford Insurance Company of the Midwest 800-637-5410; or 800-243-5860
Hartford Steam 800-HSB-LOSS
Holyoke Mutual 800-225-2533
Hurricane Insurance Information Center 800-942-4242

I

ICAT 866-789-4228
Industrial Risk Insurers 860-520-7347 (Business claims)
Interstate Fire & Casualty 800-456-8458, ext. 770

L

Liberty Mutual 800-2CLAIMS (800-225-2467)
Lloyd's America Helpline 866-264-2533; (Email) katrina@lloyds.com
Louisiana Citizens Property Insurance Corporation 800-931-9548
Louisiana Department of Insurance 800-259-5300 (toll-free inside Louisiana only); 225-342-5423
Louisiana Farm Bureau 866-275-7322

M

Main Street America Group 877-282-3844
Massachusetts Bay Insurance Company 800-628-0250; or 508-855-2288
Mercury Insurance Group 800-987-6000
MetLife Auto & Home 800-854-6011
Middlesex Insurance Company (see Sentry Insurance)
Mississippi Farm Bureau 866-275-7322
Mississippi Residential Property Insurance Association 800-931-9548
Mississippi Windstorm Underwriting Association 800-931-9548

N

National Insurance Company 800-239-2121
Nationwide 800-421-3535
North Pointe Insurance Company 877-878-1991

O

Ohio Casualty and West American Insurance Company 888-701-8727
Old Dominion Insurance Company 877-425-2467 or 800-606-7992
Omaha Property & Casualty 800-638-2592 (Flood only)
Omega Insurance Company 800-216-3711
OneBeacon 877-248-4968

P - Q

Patriot General Insurance Company (see Sentry Insurance)
Pharmacists Mutual Insurance Company 800-247-5930
Poe Financial Group 800-673-4952
Progressive Auto Insurance 800-PROGRESSIVE (766-4737)
QualSure Insurance Corp. 877-563-0150

R

Regency (Tower Hill) 800-216-3711
Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) 800-451-0286
Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) 800-451-0286
Republic Underwriters (Commercial) 800-451-0286
RLI Insurance Company 800-84-ROYAL (800-444-0406)
Royal & SunAlliance 800-847-6925

S

Safeco 800-332-3226; or 425-376-9000
Scottsdale Insurance Company 800-423-7675
Security National Insurance Company 800-BRISTOL
Selective 866-455-9969
Sentry Casualty Company (see Sentry Insurance)
Sentry Insurance a Mutual Company (Transportation claims) 800-638-8763; (Life claims) 800-533-7827; (Other claims) 800-638-8763
Sentry Life Insurance Company (see Sentry Insurance)
Sentry Select Insurance Company (see Sentry Insurance)
Service Insurance Company 800-780-8423
Shelter Insurance Group 800-SHELTER (800-743-5837)
Sompo Japan 800-444-6870
Southern Family Insurance Company 800-673-4952
Southern Fidelity 866-874-7342
Southern Insurance Company (Commercial) 800-451-0286
Southern Underwriters (Commercial) 800-451-0286
Southwest Business Corp. (Lloyd's Excess Flood) 800-527-0066 ext. 7389
St. Johns Insurance Company 800-748-2030
St. Paul Insurance Companies 800-CLAIM 33 (800-252-4633) -Auto and Home Claims; 800-STPAUL (800-787-2851) - Business Claims
St. Paul Travelers 800-CLAIM33 (800-252-4633) - Auto and Home Claims; 800-787-2851 - Business Claims; 800-356-6663 - Flood Claims; 800-772-4483 - Boat/Yacht Claims
State Farm Insurance 800-SF-CLAIM (800-732-5246)
Sunshine State Insurance Company 877-329-8795

T

TAPCO 888-437-0373
Texas Farm Bureau 800-772-6535
Tower Hill Insurance Companies 800-216-3711 or 800-509-1592
Travelers 800-252-4633 (800-CLAIM 33) - Personal Claims; 800-238-6225 - Business Claims; 800-356-6663 - Flood Claims
Travelers Boat & Yacht 800-772-4482
Travelers WC (first report of injury) 800-238-6225

U

Unemployment Insurance 866-4-USA-DOL (866-432-0264)
Union Insurance Company 800-444-0049, ext. 2600
United Fire Insurance Company 800-343-9131
United Property and Casualty Company 800-861-4370
Universal Insurance Company 888-846-7647
USAA 800-531-8222
USF&G 800-787-2851; 800-631-6478 (homeowners claims); 407-660-9000 (customer service)
USLI 800-523-5545
Utica National (Southeast: AL, FL, GA, KY, MS, SC, TN) 800-477-1914; (Southwest: AR, KS, LA, MO, OK, TX) 800-678-8422

V - Z

Vanguard Fire & Casualty Company 888-343-5585
XL Insurance 800-688-1840
Zenith (first report of injury) 800-440-5020
Zurich Insurance Company 800-987-3373