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The insurance industry has long made a priority of attracting, retaining and developing the best talent—and insurance businesses strive to reach this goal by making diversity and inclusion the centerpiece of their company culture.
At the 2016 Business Insurance Diversity & Inclusion Institute Leadership Conference insurance industry CEOs came together to sign a “commitment statement” embracing diversity and inclusion in the commercial sector. This statement pledged:
The world and our industry have never faced more change and opportunity than we do today. Diverse and inclusive teams have been proven to be more effective, and able to create better economic and social outcomes.
We are committed to driving diversity at all levels of our organizations by creating inclusive and engaging cultures that effectively serve our customers, shareholders, communities and people. By making meaningful progress on diversity in insurance, we can win the critical war for talent, which will allow our companies and our industry to succeed.
We agree to come together in one year to check on our progress and make any updates necessary to this commitment.
From individual company programs to industry-wide initiatives, insurance businesses are committed to promoting and advancing diversity in their business culture—in every sector and at all levels.
The IICF is supported by nearly 180 insurance companies, and awards approximately $2 million annually in grants to community nonprofits across the country—including outreach in the area of education and literacy.
The foundation also holds the annual Women in Insurance Conference, one of the largest, most successful diversity initiatives in the insurance industry. In June 2017 the conference expanded the scope of its discussion beyond gender, to explore the global impact of innovation, specifically the power of diverse thought to foster innovation—in individuals, organizations and throughout the insurance industry.
The IIABA’s Diversity Task Force is a cooperative industry group comprised of Big “I” members representing Latin-American, African-American and Asian-American agents.
Bloomberg's Gender Equality Index includes Allianz, AXA, The Hartford, MAPFRE, MetLife and Zurich.
The Human Rights Campaign’s Corporate Equality Index, a ranking related to LGBT equality, recognizes AIG, Allianz, Arthur J. Gallagher & Co., CNA, CSAA Insurance Group, Deloitte, Farmers Insurance Group, Liberty Mutual Group, Marsh & McLennan Companies Inc., Massachusetts Mutual Life Insurance Co., Metlife, Nationwide, New York Life Insurance Company, Northwestern Mutual Life Insurance, The Guardian Life Insurance Co. of America, The Hanover Insurance Group Inc., The Hartford Financial Services Group Inc., The Travelers Companies Inc. and Unum Group.
Fortune magazine lists insurance business senior executives among its list of "Top 50 Most Powerful Women."
The 2019 “Great Places To Work” Top 50 Workplaces For Diversity listing features Farmers, Liberty Mutual Insurance, Nationwide, Progressive Insurance and USAA.
The 2018 Black Enterprise 50 Best Companies for Diversity list features Aflac, Allstate, Cigna, Nationwide, Prudential Financial and State Farm.
The U.S. Bureau of Labor Statistics (BLS) has information on diversity in the workplace by industry, including insurance; as well as information on diversity by occupation, including insurance sales agents, claims adjusters, insurance claims and policy processing clerks, insurance underwriters and actuaries.
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NA=Data not available.
Source: Bureau of Labor Statistics https://www.bls.gov/cps/cpsaat11.htm.
In 2023, women accounted for 47 percent of all workers, based on data from households in the Current Population Survey (CPS), an annual survey of business establishments in private industry conducted by the Bureau of Labor Statistics (BLS). Data indicates 1.7 million women were employed in the insurance industry—59.4 percent of the total 2.9 million insurance workers. In fact, women have comprised about 60 percent of the industry workforce each year since 2012. However, representation varies across occupations, such as sales agents (54.9 percent) and claims and policy clerks (80.1 percent).
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(1) Data not shown where base is less than 50,000.
Source: U.S. Bureau of Labor Statistics, Current Population Survey. http://www.bls.gov/cps/cpsaat11.htm