Triple-I: Insurers Are Engaged In the COVID-19 Crisis


For immediate release
New York Press Office: (917) 923-8245;  

NEW YORK, March 28, 2020—U.S. insurers are covering employees and employers facing exposure to COVID-19 while easing the financial burdens of its customers and communities during an extraordinary time in the nation’s history, according to the Insurance Information Institute (Triple-I).

“These are challenging times for insurance customers, and the industry is doing all that it can to be a financial first responder. Workers compensation insurers are providing coverage to health care workers and first responders in multiple states. Business insurers are protecting financially the restaurants who now offer take-out and delivery services,” said Sean Kevelighan, CEO, Triple-I. “Beyond that, insurers are extending coverage and payment relief to customers who are struggling financially.”

The Triple-I today released a Fact Sheet, Insurers Are Engaged In the COVID-19 Crisis. It outlines how the industry’s financial stability allows insurers to keep the promises made to its policyholders in the event of a tornado, hurricane, or wildfire. The Fact Sheet also notes how insurers are contributing to COVID-19 related charities, such as food banks and medical supplies.

“Pandemics are an extraordinary catastrophe that can impact nearly every economy in the world, so it is hard to predict and manage the risk,” Kevelighan stated. “Pandemic-caused losses are excluded from standard business interruption policies because they impact all businesses, all at the same time.” Moreover, the exclusion for pandemic-caused losses have been incorporated into standard business interruption policies for years.

A standard business interruption policy typically covers a business when it incurs direct physical damage due to a covered loss, such as a windstorm or a fire. Covered business interruption policy losses—even from a hurricane or a terrorist attack—impact only a portion of the U.S. rather than the entire nation. 


Triple-I Presentation: The Impact of COVID-19 On P/C Insurance
Triple-I Publication: A Firm Foundation: How Insurance Supports the Economy
Triple-I Blog: COVID-19: Learning From HistoryCOVID-19: A Teachable Moment for Thinking About Risk

The I.I.I. has a full library of educational videos on its YouTube Channel. Information about I.I.I. mobile apps can be found here.


Insurance Information Institute, 110 William Street, New York, NY 10038; (212) 346-5500;

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